Terms and conditions

General terms of use

These general terms of use and legal information (hereinafter the "General Terms") apply to the website of foodnow.gr (hereinafter "foodnow"), whose domain is https://foodnow.gr/, and the related application for mobile, as well as any related websites or websites linked from https://www.foodnow.gr/ by foodnow, as well as those linked to its companies and subsidiaries as defined in Annex I, including its websites foodnow worldwide (collectively the "Site").

The website belongs to the sole proprietorship Athena D. Stathis.

By using the website, you expressly accept and agree to these terms of use.

If you do not agree, please refrain from using it. foodnow hereby makes the foodnow website and mobile application (the "Platform") available to users (the "User" or "Users"). In accordance with the provisions of applicable law, the following identification information of the owner of the website is provided below:

Sole proprietorship name: Athina D. Stathi

Registered address: Molou 3, Evosmos, Thessaloniki 566 24, Greece.

G E.M.H. Number : 147760806000

Tax Registry Number (TIN): 049191820

foodnow is a technology sole proprietorship whose primary business is the development and management of a technology platform through which certain local stores in various regions can offer their products and/or services through a mobile or web application on the platform (hereinafter "APP") and in an ancillary manner, where applicable and if requested through the APPLICATION by users of the APPLICATION and users of such local stores, act as an intermediary in the scheduled or immediate delivery of the products without any requirement of percentages on sales resulting.

You will pay the price of each order to the company directly upon delivery of the goods in cash or by using a card via the store's POS. foodnow has developed a Platform through which various merchants, with whom foodnow can enter into a commercial agreement for the use of the Platform of a subscription nature and according to the respective packages, offer a selection of products and/or services.

Users may request the purchase and/or collection of products and services from such merchants in person by instructing a third party when placing an order through the Platform. In such cases, foodnow acts only as an intermediary and therefore cannot and does not assume any responsibility for the quality of the products or the correct provision of the services offered directly by the merchants or by such third parties.

In addition, foodnow is a multi-category technology platform for brokering contracts for "on-demand" services via remote electronic means. Its purpose is to make it easier for people who need help with their orders, services, shopping in person and/or picking up products from local merchants (hereinafter "Users") to fulfill their orders by outsourcing to such third parties, who are willing to voluntarily transfer from the order given to them by the Users (hereinafter "the Orders"). Thus, Administrators are a network of self-employed professionals working with foodnow. When they wish to provide their services, they enter the foodnow platform and undertake to perform within a certain period of time the service entrusted to them by the User through the aforementioned order. As a result, foodnow cannot be held responsible for delivery times as they will depend on the successful operation of local stores, preparation of orders, the Agents themselves and information provided by users when placing orders or availability and their response during delivery time.

In this respect, the delivery times stated on the Website are provided for indicative purposes only. In these General Terms of Use, both Users and self-employed professionals will be referred to as Users of the Platform. Terms of Use By accessing the Platform and creating a voluntary account, all Users expressly and implicitly acknowledge and agree to these General Terms of Use and Agreement, as well as the Privacy Policy and Cookies Policy. User access and registration To be a User of the Platform, it is necessary to meet the following conditions: Users must be at least 18 years old. Users must truthfully fill in the mandatory fields of the registration form, requiring personal information such as username, email address, phone number. Users must agree to these Terms of Use and Agreements.

Users are the sole owners of the content they enter on the Platform. In addition, by registering on the Platform and agreeing to these Terms, the User grants foodnow, in relation to the content it may provide, a free worldwide, irrevocable and transferable license, with the right to subsume, use, copy , modification , create derivative works, distribute, advertise and exploit in any way foodnow deems appropriate, with or without further notice to the User and without having to pay any amount for such uses.

foodnow cannot guarantee the identity of registered Users and will therefore not be responsible for the use by unregistered third parties of a registered user ID. Users undertake to notify foodnow immediately using the communication channels provided by foodnow if their credentials are stolen, disclosed or lost.

To complete their registration on the Platform, Users must provide certain information such as: username, email address, phone number. After completing the registration process, all Users will be able to access, complete and edit their profile as they see fit.

foodnow does not store user payment data, which will be processed and stored by the payment service provider as described in these Terms and Privacy Policy. If necessary, foodnow undertakes to assist Users and cooperate with the relevant authorities, if necessary, to provide reliable evidence of incorrect charging.

In case of fraud, foodnow reserves the right to take any appropriate action if it has been adversely affected by misuse of the website.
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